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GREY CELL TRAINING PRESENTS

Soft Skills Training

There is nothing about Soft Skills Training! Grey Cell courses identify very clearly that, whilst specialist technical and job specific training is essential, preparation of staff in how, why, what, who and what for is an integral part of the whole professional operation. Soft skills courses give staff the opportunity to think clearly and effectively, to make sense of how they and others act and react, and how understanding cognitive and human psychology leads to a well developed, assertive team member and leader.

Courses that Grey Cell currently offer are:

• Cognitive Leadership Skills

• Supervision Skills

• Time Management

• Motivational Interviewing

• Pro Social Modelling

• Team Development

• Assertiveness at Work

• Front of House Training

• Public Speaking and Presentation

• Cognitive Behaviour for Staff

• Dealing with Difficult Behaviour

'Very useful event! Felt that I had learnt various areas in respect of dealing with difficult people and how to reward staff'

( Manager - Youth Offending Service)

Target Audience:

This series of courses provides for all those who wish to work more effectively and clearly with customers, colleagues, teams and  customers The events are suitable for all those in private industry, statutory or independent agencies

Objectives

By the end of the courses, participants will:

• Receive, by presentation and exercises, information on change  and team dynamics and will have identified how to view decisional balance

• Explored how the brain works in relation to change and dissonance

• Received information on Motivational or Cognitive theories and techniques

• Be introduced to Socratic questioning and have the opportunity to practice techniques

• Discussed and explored dealing with those who exhibit difficult attitudes and how to interview successfully and assertively

• Receive techniques and opportunity to think laterally and creatively when dealing with problems, possibilities and new ideas

• Receive practice and information in personal and public presentation

• Rehearsed motivational interviewing methods

• Explored, by case examples, various scenarios for working with people

• Receive supporting laminates, checklists and handouts to consolidate learning

Where do we cover?

Grey Cell Training delivers training to all areas of mainland UK.

Contact us for the latest brochure containing a comprehensive range of training.

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